I had the pleasure this week of visiting Clwb Ifor Bach to support a friend's first foray into live music promotion.
Clwb was one of the first clubs I became a regular visitor of, and also where I played my first gig, which, writing this, I've just realised was nearly 10 years ago. I also was pretty privileged to be asked to play with
Ozomatli at the venue a few times. After coming off stage with them on one occasion, I was asked to join
Shootin' Goon, and the rest was (pre-myspace
website-building) history. Sort of.
Shootin' Goon, me on right. pic © Andrew James 2003I still love our music, but The Goon were notoriously ropey during live sets. We all had our moments of string snapping, part-forgetting glory.
If you have ever been to see a band where there's been a local support, you'll probably know
the kind of thing (mp3 link): A song finishes, and the singer announces awkwardly that there are 'a few technical problems' before breaking into some kind of jam session with the drummer while the offending player repairs their kit.
Please do stick with me, I will make a point soon…
It's classic local support behaviour. The problem comes when you play away and become tour support. In my own experience, Shootin' Goon were given pretty much the best start to a career we could have been offered when we secured 10 UK dates with
Reel Big Fish.
They blew us away. No string breaks, no set lists, all completely professional, rehearsed, funny, and a pleasure to watch. At the time we called it "SLICK" and aspired to do a similar act from then on, with limited success.
I was reminded of all this the other night. Headliners
Romeo Must Die really acted like the headline band and played a blinding (and deafening) set. They worked the small and bored crowd as if they were playing to Wembley but in such a humble way as to get even the likes of me bopping my head by the end of their set. The same could not be said for their support bands.
It's kind of the same for brands, isn't it?
I was thinking about all this talk about brands focussing on their core activities. Staying on message. All that is fine, but what about between songs? A band's core activities are obviously their songs, but if they mess up the inbetween bits, it totally falls apart.
By the way, if the earnings model for music is going to move to Live, then those bits are going to become even more important. Keeping the energy going, maintaining the atmosphere, offering up more than what the download could.
So my point is, at a live gig, people don't give as much attention to the supports. They automatically expect the standard to be lower and it's not really what they came for anyway. They're like
Woolworths. No one bought into it because it was
a bit rubbish. Picture from Russell's site, sorry. hope that's ok. If only they'd made that their brand. It could have been kind of like the Great British Seaside, but for shops.
I know tons of bands that have huge gaps between songs, where they talk, joke, whatever. In a kooky kind of way, unprofessionalism is kind of what makes conversational brands like Innocent so endearing. Even though Innocent obviously have pretty slick supply chain management gubbins to get fresh products out so regularly, and their drinks are amazing, I bet people would be totally cool with it if once in a while their favourite wasn't available because the factory had run out of oranges or something. At Woolworths, if you'd visited at all, it would have just qualified for a 'tut' and then walking out wondering why you'd thought to bother in the first place.
Little Chef should take note.